Links
AI Tools
AI and SaaS tools commonly used by cross-border ecommerce and small trading teams.
Make
A visual, flowchart-style automation tool — better than Zapier once a workflow needs branches and conditional logic.
Claude
Anthropic's conversational AI — handles long documents and holds a more measured tone, which suits formal trade correspondence and long product docs.
ChatGPT
OpenAI's general-purpose conversational AI — drafts emails, product copy, and support replies well enough to be most small teams' first AI tool.
Klaviyo
Email and SMS marketing built for ecommerce — segments by real purchase behavior, not just list membership, and plugs straight into Shopify.
Canva
A template-driven design tool for turning a real product photo and generated background into a finished, on-brand graphic — fast.
Midjourney
AI image generation for backgrounds, lifestyle scenes, and social content — not a replacement for a real photo of your actual product.
Notion
An all-in-one workspace for docs, databases, and light project tracking — a common home for a small team's policy doc, supplier list, and customer follow-up tracker.
Zapier
The no-code glue that connects inboxes, spreadsheets, AI, and support tools — enough to wire up an inquiry pipeline without writing code.